You’ll receive your custom proof by email. To keep your order on schedule, we require that all proofs be approved (or revision requests submitted) within 7 business days of delivery.
If we don’t hear back within that time:
Your order will be placed on hold and considered closed.
Deposits are non-refundable once design work has begun.
You are welcome to re-open your order later, but it may require a new deposit and updated timeline.